What is The Role of Enterprise Architecture Within the Government CX?

from switchON Americas 2023

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Have you ever wondered what it takes to support government customers?

In this session, we'll navigate the path to enhancing government customer experience (CX), by focusing on crucial elements like technology, trust, and effective tracking of your EA efforts.

Discover how EA plays a pivotal role when government customers are dissatisfied, helping you analyze customer journeys, touchpoints, and CX elements. By the end of this webinar, you'll gain an understanding of how to optimize government CX through the power of enterprise architecture.

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Curtis Lupton

Senior Account Executive - North America,

October 26, 2023 · 12:50 EDT