How to do capability based planning on ServiceNow

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Business Capabilities are the key focal point for business and IT alignment in an Enterprise. Some organizations are already mature in their business architecture practice, and others are barely scratching the surface of  Business Capability Mapping.

In this webinar, we cover:

• what a business capability is
• how to create a business capability map
• the advantages of having your business capabilities on ServiceNow

So, how can you use this language of the business to contextualize and gain valuable insights? In our on-demand webinar you will hear how you can use ins-pi solutions and the operational data you already have in ServiceNow to bring your business capabilities to life: