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The Path to Clarity:

Unleashing the Power of Power Digitization on ServiceNow

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Join us for an insightful webinar as we delve into the transformative journey of Lexmark, a company that has harnessed the power of end-to-end visibility and process digitization to revolutionize its operations.

Discover how Lexmark strategically leveraged these technologies to deliver a solution that serves as an authoritative source of truth, catalyzing substantial transformation and returns for their GBS organization. Additionally, we'll spotlight a pioneering use case that exemplifies this approach and discuss examples of re-engineering opportunities identified for Customer and Partner Data Governance Organization:

• Automation: Implement Auto Notifications for aging pending approval requests for customer creation or modifications in MDM.

• Simplification: Implement Data Analytics to solve manual and tedious validation steps during the Customer Deactivation Process in MDM.

• Standardization: Implement one single input to request new customer creation in MDM resulting in improved security and common training for all requestors.

 This webinar promises practical insights for organizations seeking to harness the power of end-to-end process visibility for process re-engineering. Don’t miss the opportunity to learn from Lexmark’s experience and chart your course toward operational excellence. 

Register

Speaker:

Shari
 

Shari Seth

Lead - EDT & Analytics,
Lexmark

April 17, 2024 • 16:30 CET/10:30 EST