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Accessing your ServiceNow data has never been more straightforward.
You can effortlessly translate complex interdependencies into dynamic diagrams, intricate models, compelling visualizations, or organized tables.

pattern Extension packs
FREELUCY Light Horizontal
FREELUCY is a visual relationship editor extending ServiceNow capabilities to create, remap and delete relationships easily. Its drag & drop simplicity will ensure that it can create only permitted.
Designer Light Horizontal
Designer enables end-to-end Design-Driven Transformation by seamlessly interacting with your existing processes through your diagrams, making it easy to bring your planned changes to life.
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Retail success story

Customer success story

Discover how this customer from the Retail Industry realized massive savings thanks to our solution Designer.

Download success story

Realizing massive savings in retail during COVID-19 turbulence

One of the biggest international retailers approached ins-pi with a challenge that was blocking the entire organization: collecting the data needed to create over 1,000 architectural diagrams was costing them 1.7 FTE per year.

Outdated spreadsheets were being merged and management presentations were being presented to decision makers who didn’t have the ability to validate the correctness and accuracy of the data. The worst-case scenario included “tweaked” data to influence management to take the desired decision.

Success Story: 

Retail Sector

After the pandemic hit, the world shifted to become fully digital, forcing customers to change their shopping behavior. We are witnessing ancient history once again — COVID-19 has completely smashed retail standards to smithereens.

Download this success story to see how one of the biggest international retailers tackled issues such as:

Future state planning on ServiceNow?

Check out how to do that with Designer, natively on ServiceNow.




Designer is a real-time diagraming and modeling solution, native to the ServiceNow platform. It supports end-to-end Design-Driven Transformation by interacting seamlessly with existing processes through your diagrams to bring your planned changes to life.

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