Managing the EA Landscape 100% on ServiceNow

The before:

The Enterprise Architecture (EA) team at ServiceNow was constrained by diagrams existing as static snapshots of a period in time that did not reflect the organization in real time. The team required an EA solution that allowed Future State Planning based on real-time operational data.

Designer is the missing piece to bring IT & business leaders together to drive better planning and collaboration across APM, PPM, ITOM, ITSM, and more.
The after:

The EA team found a unique proposition that brings the planning and operational levels together on a single platform without any integrations – Designer. This success story has contributed to ServiceNow's internal initiative called "Now on Now" to use ServiceNow as much as possible to support internal processes!

Scroll down to learn more about this powerful collaboration.

Success Story: 

Now on Now: Enterprise Architecture Management

Driving transformation in an enterprise requires the visibility of planned changes in Operations. At the same time, operational changes need to be reflected in future plans to make sustainable decisions in real-time. 

Download this success story to see how ServiceNow uses Designer application in combination with Application Portfolio Management (APM) to achieve the following:

  • optimized IT spend,
  • improved visibility & business alignment,
  • reduced time and effort for Solution Architecture development,
  • improved architecture compliance,
  • enhanced visualization of architectural content.

With Designer, you can do:


The EAM Journey on ServiceNow

We have partnered with experts from ServiceNow to offer a unique proposition for common Enterprise Architecture challenges, including:

  • Foundational cataloging of assets
  • Technology risk for the business
  • Enterprise landscape planning – Lifecycle management
  • Cost savings through rationalization
  • Data lineage (information management) – GDPR
  • Strategic planning & project management

In this session, you will learn about capabilities needed to address these challenges, as well as APM, TPM, Lifecycle Management, Data Quality Management, Process Management, Capability-based planning and more.

Learn about our latest product bundle with ServiceNow

As an enterprise architect, the pressure to successfully lead your organization through transformation can feel overwhelming, especially if you’re working with unreliable data and outdated systems that slow you down.

You need a solution that empowers you to do it all — fast and easy real-time diagramming and modeling, seamless data sharing between architects and IT teams, clear presentations for leadership, and more.

What if we told you that you could bring together real-time data from across the organization and design your transformation in one single source of truth on the ServiceNow platform – with our APM and Designer bundle!


Learn more




Designer is a real-time diagraming and modeling solution, native to the ServiceNow platform. It supports end-to-end Design-Driven Transformation by interacting seamlessly with existing processes through your diagrams to bring your planned changes to life.

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