Driving transformation in an enterprise requires the visibility of planned changes in Operations. At the same time, operational changes need to be reflected in future plans to make sustainable decisions in real-time.
Download this success story to see how ServiceNow uses Designer application in combination with Application Portfolio Management (APM) to achieve the following:
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optimized IT spend,
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improved visibility & business alignment,
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reduced time and effort for Solution Architecture development,
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improved architecture compliance,
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enhanced visualization of architectural content.
Single Point of Entry for Reference Architecture Models
IT and business users access the Designer diagram on the EA microsite to quickly view the specific reference architecture.
Single Pane of Glass
The single pane of glass for reference architecture drastically reduces the sprawl of models in different locations and ensures automatic consistency of information that the model represents.
Capability-Based Planning
The Designer solution along with ITBM Application Portfolio Management are central to capability-based planning at ServiceNow.
Business Capability Models
A snapshot of the model of ServiceNow’s enterprise business capabilities represented as a diagram using the hierarchy maps functionality of Designer.
Business Capability Maturity Assessments
The ServiceNow assessment framework is used to complete the business capability maturity assessments with ServiceNow business and IT participants.
Capability Maturity Heatmaps
The Designer app’s real-time indicators feature is used to generate heatmaps that reflect the result of the Business Capability Maturity Assessment.
Strategic Categorization Templates
The EA team at ServiceNow used the Designer app to create strategic categorization templates used in workshops.
Centralized Architecture Model Repository
The Designer app enabled the architecture models at ServiceNow to reside in an EA model repository.
We have partnered with experts from ServiceNow to offer a unique proposition for common Enterprise Architecture challenges, including:
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Foundational cataloging of assets
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Technology risk for the business
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Enterprise landscape planning – Lifecycle management
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Cost savings through rationalization
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Data lineage (information management) – GDPR
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Strategic planning & project management
In this session, you will learn about capabilities needed to address these challenges, as well as APM, TPM, Lifecycle Management, Data Quality Management, Process Management, Capability-based planning and more.
As an enterprise architect, the pressure to successfully lead your organization through transformation can feel overwhelming, especially if you’re working with unreliable data and outdated systems that slow you down.
You need a solution that empowers you to do it all — fast and easy real-time diagramming and modeling, seamless data sharing between architects and IT teams, clear presentations for leadership, and more.
What if we told you that you could bring together real-time data from across the organization and design your transformation in one single source of truth on the ServiceNow platform – with our APM and Designer bundle!
Designer is a real-time diagraming and modeling solution, native to the ServiceNow platform. It supports end-to-end Design-Driven Transformation by interacting seamlessly with existing processes through your diagrams to bring your planned changes to life.